Please be aware that all delivery dates are based on orders from our stock products. If ordering bespoke or custom made products from please be aware of the lead times and allow the appropriate amount of time if ordering these products time for Christmas presents.
For more information regarding stock products, lead times & stock availability please contact one of our customer service representatives on tel: +44 (0)1750 726 025 | email: firstname.lastname@example.org or fill out the contact form.
Please note: Lochcarron of Scotland will be operating on skeleton staff between Monday 26th December until Wednesday 4th January. Orders placed between these dates may be subject to a delay.
For Christmas 2016 we've extended our Returns Policy. Any orders placed from 1st November 2016 may be returned up until 31 January 2017. All orders are still subject to our returns policy. Click here for more details on our returns policy.
So our returns department can deal with your request promtly, please use the Returns Form provided.
The return address is
Lochcarron of Scotland Returns Department
Christmas Delivery Dates
All delivery dates are guidelines and are not guaranteed. Please note: External factors beyond our control, such as strikes or adverse weather conditions, may delay your orders. The dates below are based on normal conditions so in exceptional circumstances orders may arrive after Christmas despite you ordering before the specified date.
Due to proposed strike action we have made the decision to change our last guaranteed postage dates as follows. Apologies for any inconvenience caused, we hope you have a Merry Christmas and a Happy New Year.