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Christmas Information

Please be aware that all delivery dates are based on orders from our stock products. If ordering bespoke or custom made products from please be aware of the lead times and allow the appropriate amount of time if ordering these products time for Christmas presents.

For more information regarding stock products, lead times & stock availability please contact one of our customer service representatives on tel: +44 (0)1750 726 000 | email: websales@lochcarron.com or fill out the contact form.

Please note: Lochcarron of Scotland will be operating on skeleton staff between Monday 26th December until Wednesday 4th January. Orders placed between these dates may be subject to a delay.

Christmas Returns

For Christmas 2016 we've extended our Returns Policy. Any orders placed from 1st November 2016 may be returned up until 31 January 2017. All orders are still subject to our returns policy. Click here for more details on our returns policy.
So our returns department can deal with your request promtly, please use the Returns Form provided.

The return address is

Lochcarron of Scotland Returns Department
Waverley Mill
Rogers Road
Selkirk
Scotland
TD7 5DX

Christmas Delivery Dates

All delivery dates are guidelines and are not guaranteed. Please Note: External factors beyond our control, such as strikes or adverse weather conditions, may delay your orders. The dates below are based on normal conditions so in exceptional circumstances orders may arrive after Christmas despite you ordering before the specified date.


UK Last Order Dates

10am on Wednesday 21st December 2016

Click here for delivery rates to the UK


European Union Last Order Dates

10am on Wednesday 14th December 2016 - Standard Delivery
10am on Monday 19th December 2016 - Express Delivery

Click here for delivery rates to the European Union


USA & Canada Last Order Dates

10am on Thursday 8th December 2016 - Standard Delivery
10am on Monday 19th December 2016 - Express Delivery

Click here for delivery rates to the USA & Canada


Rest of the World Last Order Dates

10am on Monday 5th December 2016 - Standard Delivery
10am on Monday 19th December 2016 - Express Delivery

Click here for delivery rates to the Rest of the World