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Christmas Shipping Information

Please be aware that all delivery dates are based on products from our stock range. If ordering bespoke or custom made products please be aware of the delivery times and allow the appropriate amount of time if ordering these products for Christmas presents.

For more information regarding stock products, lead times & stock availability please contact one of our customer service representatives on tel: +44 (0)1750 726 025 | email: queries@lochcarron.com or fill out the contact form.

Please note: Lochcarron of Scotland will be closed from Friday 21st of December until Monday 7th of January. Orders placed between these dates will be subject to a delay.

Christmas Returns

For Christmas 2018 we've extended our Returns Policy. Any orders placed from 1st November 2018 may be returned up until 31st January 2019. All orders are still subject to our returns policy. Click here for more details on our returns policy.

Christmas Delivery Dates

All delivery dates are guidelines and are not guaranteed. Please note: External factors beyond our control, such as strikes or adverse weather conditions, may delay your orders. The dates below are based on normal conditions so in exceptional circumstances orders may arrive after Christmas despite you ordering before the specified date.

UK Last Order Dates

10am on Monday 17th December 2018 - Standard Delivery
10am on Wednesday 19th December 2018 - Express Delivery

Click here for delivery rates to the UK


European Union Last Order Dates

10am on Wednesday 12th December 2018 - Standard Delivery
10am on Monday 17th December 2018 - Express Delivery

Click here for delivery rates to the European Union


USA & Canada Last Order Dates

10am on Thursday 6th December 2018 - Standard Delivery
10am on Friday 14th December 2018 - Express Delivery

Click here for delivery rates to the USA & Canada


Rest of the World Last Order Dates

10am on Friday 30th November 2018 - Standard Delivery
10am on Friday 14th December 2018 - Express Delivery

Click here for delivery rates to the Rest of the World