Description
Delivery
- UK Standard - £3.99 (3-5 working days)
- UK Express - from £9.99 (Next Day Service for orders placed before 12pm - excl weekends & bank holidays)
- EU Standard - from £14.99 (7 - 14 working days)
- EU Express - from £19.99 (3-5 working days)
- USA & Canada Standard - from £14.99 (7-10 working days | Duties Included)
- USA & Canada Express - from £24.99 (3-5 working days)
- Rest of the World Standard - from £19.99 (7 - 21 working days)
- Rest of the World Express - from £24.99 (3 - 5 working days)
Please note: Duties may be applicable on all shipments outwith the EU unless otherwise stated.
Click here for full detailsReturns
If, for any reason, you are dissatisfied with your order, you can return them in an unused condition and in the original packaging within 14 days of delivery for a full refund of the cost of your goods.
Custom made/bespoke items and tartan fabric are excluded from the returns policy except for when a genuine defect has been identified.
Please note: We will refund the price of the item to the purchaser or exchange the product once it is received by us. A refund of the delivery charge will be given in the instance of incorrect, damaged or faulty goods.
Request an RMASo our returns department can deal with your request promptly, please use the RMA system by clicking on the links below.
If you checked out as a guest please click here to request a return (RMA), If you have an online account click here to login and process your return.
Reviews
Feefo Reviews - Average 100% (3 reviews) 
Schade, dass der Carrier UPS die Lieferung vergeigt hat, aber dafür kann Lochcarron nichts.
Selbstverständlich werde ich weiterhin dort schöne Dinge kaufen !" ["SHORTCUSTOMERCOMMENT"]=> string(241) "Die Ware ist schlicht hervorragend, über jeden Zweifel erhaben.
Schade, dass der Carrier UPS die Lieferung vergeigt hat, aber dafür kann Lochcarron nichts.
Selbstverständlich werde ich weiterhin dort schöne Dinge kaufen !" ["READMOREURL"]=> string(158) "https://www.feefo.com/reviews/lochcarron-john-buchan-ltd/57a58961498edbec8a9c9401/customer-review-schne-ware-gute-prsentation-angenehme-bedienbarkeit-des-shop" ["SALEID"]=> string(24) "57a58961498edbec8a9c9401" ["PUBLICCUSTOMER"]=> object(SimpleXMLElement)#827 (2) { ["NAME"]=> string(8) "Günther" ["LOCATION"]=> string(17) "Erlangen, Germany" } ["HELPFULVOTES"]=> string(1) "0" ["HELPFULPRODUCTVOTES"]=> string(1) "0" ["CUSTOMQUESTIONS"]=> object(SimpleXMLElement)#782 (0) { } } } }
Date | Score | Customer Comment | Our Response |
---|---|---|---|
22-Aug-2019 |
Product: ![]() ![]() |
Beautiful, high-quality! When I opened the package, I almost heard bagpipes (!). | |
05-Nov-2016 |
Product: ![]() ![]() |
Excellent material, colour and fabric | |
11-Aug-2016 |
Product: ![]() ![]() |
Die Ware ist schlicht hervorragend, über jeden Zweifel erhaben. Schade, dass der Carrier UPS die Lieferung vergeigt hat, aber dafür kann Lochcarron nichts. Selbstverständlich werde ich weiterhin dort schöne Dinge kaufen ! |
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Read more reviews on Feefo | |||