FAQ Search Results

We have a twice-weekly shipment that normally leaves every Tuesday and Thursday for the United States. If you choose standard delivery for this country your order will be included in the weekly shipment. The delivery time for the weekly shipment is generally...

Generally, we ship orders complete. However, if one of the items ordered is going to be out of stock for some time we may part ship your order. We will inform of this if this is the case. You can also request any available items to be part shipped if...

If your order hasn't been delivered and you were expecting it before now. Please firstly check the delivery times specified on the product details and the shipping times within the shipping and returns section. If it is outwith the specified delivery...

Here at Lochcarron we only use the most reliable delivery services to ensure safe arrival of your order. Please see our shipping section for more information using the link below:

If your order is required urgently then please use the express delivery options we have available. You can also use the order comments section at the checkout to state when you require your order for. If you require custom made goods quicker than the...

Your order will only show on your online account if you were signed in when placing your order. If you placed your order as a guest, then unfortunately, your order won't show against your account.