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Shipping

What does 'included in weekly shipment' mean?
We have a twice-weekly shipment that normally leaves every Tuesday and Thursday for Canada and the United States. If you choose standard delivery for either of these countries your order will be included in the weekly shipment. The delivery time for ...
Will my order be part shipped?
Generally, we ship orders complete. However, if one of the items ordered is going to be out of stock for some time we may part ship your order. We will inform of this if this is the case. You can also request any available items to be part shipped if...
My order hasn't been delivered?
If your order hasn't been delivered and you were expecting it before now. Please firstly check the delivery times specified on the product details and the shipping times within the shipping and returns section. If it is outwith the specified delivery...
How will my order be delivered?
Here at Lochcarron we only use the most reliable delivery services to ensure safe arrival of your order. Please see our shipping section for more information using the link below:
I require my order urgently
If your order is required urgently then please use the express delivery options we have available. You can also use the order comments section at the checkout to state when you require your order for. If you require custom made goods quicker than the...
How can I track my order?
If you selected an express delivery then the tracking number for your order can be found on the shipping notification that will have been emailed to you when your goods were despatched. You will be able to track your parcel on the delivery companies’ ...