Will I be charged for duty on my order when it is imported into the U.S.?

USA We’ve Got You Covered, We’ll Pay Duties on Orders Under $800 – So You Don’t Have To

From August 29th 2025, rules for shipping to the USA change, due to the removal of the $800 de minimis threshold. This means that all deliveries for US online shoppers will incur duties and taxes, no matter the value of the order placed, but good news: we've got you covered!

For all orders under $800, Lochcarron will be covering the import duty costs and taxes for our US customers. During this period of change, we’re doing everything from our side to reduce disruption and keep your Lochcarron shopping clear, reliable, and well-supported. You will not be asked to pay any extra duties or taxes when your parcel is delivered under $800.

We’re not passing these new costs on to you. We believe in doing the right thing and helping you have a seamless journey when shopping with us.

Here’s what this means for you:

• We’ll pay the duty on your orders under $800

• All shipments will be sent by UPS courier

• Continuing your seamless shopping experience, even across borders

• Free delivery continues for online orders over £200

• Friendly support from our Customer Service team based here in Scotland

We’re proud to be taking this positive action to support our US customers. It’s our way of saying thank you for choosing Lochcarron. Helping you shop with confidence, and making international shopping feel just a wee bit more local.

Keep in mind that some orders may take longer when they enter the US during this period of change, so order your little piece of Scotland well in time to make sure that you have it when you need it.

Transparency is important to us, as this may not be something we can sustain long-term. However, for the time being, rest assured – we’ve got you covered.

If you have any questions, we’re here to help